2 Comments

You discuss the importance of user experience and making the shopping process easy and enjoyable.

Can you think of any personal experiences where a seamless shopping experience influenced your decision to complete a purchase?

Would be good to see some of the principles in action!

Expand full comment
author

Hi John - Thank you for sharing this input. Will do a follow up next week with a few customer journey's from discovery to conversion. Appreciate the time you spend reading the newsletter. Have a great weekend :)

Expand full comment