#232 HTE- AI Automation Secrets Every Marketer Must Master ππ€
Know AI-Powered Marketing Insights: From Amazon's Global Success to CMO Strategies πππ―
Hello Savvy Marketers!
Welcome to our Wednesday edition! Today, we delve into the ever-changing realm of marketing, where AI marketing automation stands as a pivotal force. Uncover the secrets behind Amazon's global Prime marketing success ππ, learn about CMO strategies to dominate every channel π―π, and master the art of marketing evolution. ππ€
Newcomers welcome to HTE's hub! Join 35k+ CEOs, CMOs, and marketers for game-changing insights. Get ahead, sign up for brilliance, and let's rise together! π
AI Marketing Automation: What Marketers Need to Know ππ€
An Evergreen Construct: Amazon's Global Prime Marketing Triumph ππ
CMO Strategies: Mastering Marketing Channels from Social Media to Streaming π―π
Hire the Best Talent For Your Company Using SCALIS: AI-Driven Hiring Solution
Top readsπΒ
HTE Job Board- Get Your Dream Job With a Clickβ¨πΌ
AI Marketing Automation: What Marketers Need to Know
The marketing landscape is rapidly changing, with AI leading the way. By 2028, the AI marketing market is expected to surpass $107.5 billion, a remarkable increase from $15.84 billion in 2021. To stay competitive, marketers must adopt AI-driven marketing automation. This article explores AI's role in marketing automation, its benefits, and successful implementation. π
How is AI driving marketing automation? π€
At its core, AI leverages machine learning to mimic human learning processes. It enhances accuracy by analyzing vast datasets, pinpointing patterns, predicting customer behavior, and making informed decisions. In marketing automation, AI allows for the automation and optimization of tasks that would otherwise be time-consuming, tedious, and costly. The continued growth of AI marketing automation is hardly surprising.
As of 2020, the global market for marketing automation was valued at $4,438.7 million and is projected to reach $14,180.6 million by 2030. Remarkably, the top 28% of businesses actively use marketing automation and AI tools to streamline their processes. The future is undeniably AI-driven in the marketing realm. π
Why Marketers Should Use AI in Marketing Automation π€
AI marketing automation enhances efficiency by handling repetitive tasks and facilitating personalization through data analysis and algorithms. This translates to cost savings and a maximized return on investment. For instance, AI chatbots can replace human customer service agents, resulting in long-term cost reductions. Companies that adopt AI in marketing have reported an average increase in ROI of up to 30%, according to a study by Accenture. π°
Ways to Use AI in Marketing Automation π
Let's explore the diverse ways in which marketers can harness the power of AI to automateΒ
their processes:
Personalization π―: In the digital age, customers expect tailored interactions. McKinsey's report reveals that 71% seek personalized experiences, with 76% expressing dissatisfaction when unmet. AI analyzes customer data to customize experiences; e.g., Whole Foods offers discounts on vegan products based on purchase history.
Email Automation βοΈ: AI streamlines email marketing, managing large lists and crafting personalized messages efficiently. Real-time performance analysis informs future campaigns.
Lead Scoring and Nurturing π: AI swiftly identifies high-quality leads, guiding them through the sales funnel for increased conversion rates.
Predictive Analytics π: AI analyzes customer behavior and trends for proactive marketing, aiding strategy adjustments, e.g., product launch timing.
Customer Service and Communication π¬: AI chatbots are preferred by 62% of consumers for instant responses, recommendations, and efficient order processing, saving time and resources.
Channel Optimization π£: AI identifies effective marketing channels, optimizing resource allocation.
Hire the Best Talent For Your Company Using SCALIS: AI-Driven Hiring Solution
The first-ever fully-integrated ATS & job board powered by AI - matches qualified candidates to the right companies
I scaled my e-commerce agency Electriq to 50 employees in 3 years and a successful exit, but I experienced hands-on the horrible inefficiencies that e-commerce businesses face when it comes to finding and hiring talent. Iβd post a job on Linkedin for a Shopify developer and get 500+ applications, but at most, 5 of those candidates had even logged into Shopify!
While at Stanford, my brother Parker signed up for LinkedIn, ZipRecruiter, Indeed, and all of your standard job boards. To date, he has yet to receive a single recommendation that he is even remotely qualified for. His inbox is littered with CMO positions and other unqualified roles, such as air traffic controller!
So, after selling my first business last year, we set out to try and find out why job boards donβt work. After our research, we realized just how large of a gap there is in the market, and SCALIS was born.
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An Evergreen Construct: Amazon's Global Prime Marketing Triumph ππ
Amazon is revitalizing its marketing strategy for Prime, which has been around for almost two decades. Instead of focusing solely on its most popular perk, free shipping, the e-commerce giant now aims to provide a more comprehensive view of its subscription service. ππ
The New Approach
In March, Amazon launched an ad campaign to encourage Prime sign-ups, and it has now expanded this campaign to over half a dozen countries. This change represents a strategic shift in Amazon's storytelling approach. ππ’
Claudine Cheever, Amazon's VP of Global Brand and Marketing, emphasized the need to present a holistic view of the Prime proposition, which encompasses shopping, entertainment, and more. ππΊ
Campaign Details
The campaign utilizes various platforms, including linear and streaming TV, social media, and short-form videos, running in eight countries.
An example spot features a security guard who uses Prime to watch cooking videos, buy cooking equipment, and contemplate a career change to become a sous chef. All these actions are facilitated by Amazon or Prime. ππΌ
Increased Competition
Competitors like Walmart+ are growing rapidly, making it imperative for Amazon to highlight benefits beyond fast shipping. πͺπ
Other retailers have followed Amazon's lead in offering fast and free shipping, making this service less distinctive. ποΈπ
Ubiquity and Retention
Over 60% of the U.S. population are Prime members, making retention crucial.
Amazon raised the annual Prime membership fee from $119 to $139 in 2022, making the retention of existing members vital. πΊπΈπ°π
New Member Strategies
Amazon remains focused on attracting new members and has introduced programs like Prime Access, which offers discounted memberships to those receiving government assistance.π’
Amazon is also targeting younger shoppers, such as Gen Z, through its campaigns. π§π€
Long-Term Strategyπ
Amazon sees this campaign as the start of a long-term marketing effort. Commercials for the first quarter of the following year are already in production, and the company aims to maintain consistency in its messaging.
The objective is to transform Amazon's image from a platform that helps people buy things to a brand that provides access to a wide range of experiences, including music, video, and books. πΊππ΅
Impact of the Campaign
While exact numbers remain undisclosed, Amazon reports a positive business impact and improved perception of the brand. ππ
Prime is a major pillar of Amazon's business model, and this marketing push highlights its significance.
The company aims to create an evergreen marketing strategy, believing that long-term campaigns are most effective in capturing and retaining consumers' attention. π
CMO Strategies: Mastering Marketing Channels from Social Media to Streaming π―π
1. Channel Strategies Comparison π
Social Media Dominance:
Social media stands out with a staggering 97% usage rate for paid ads among respondents.
Display ads are a close contender, with 61% utilizing them for paid advertising.
Retail media and ad-supported streaming lag behind at 38% and 28%, respectively.
Platform Leaders:
Each channel has its dominant platform(s), except display advertising.
Meta-owned platforms and TikTok lead social media.
Retail media leans on Amazon, while YouTube rules ad-supported streaming.
Cost as a Challenge:
The cost of media is a universal challenge for marketers across all channels.
Retail media faces the highest hurdle, with 92% of marketers citing cost as their biggest challenge.
Distinct KPIs:
Different channels dictate unique key performance indicators (KPIs).
Social media focuses on engagement metrics, watch time rules streaming, and click-through rates matter in display ads.
Retail media's main KPI is sales, aligning with its commerce-driven nature.
2. Social Media Channel π’
Platform Categories:
Platforms fall into three categories: out-of-the-box-ready (Instagram, Facebook, and YouTube), too-soon-to-tell (TikTok), and user-dominated (Pinterest, Snapchat, Twitter/X, and Reddit).
Potential regulatory issues shadow TikTok's success.
3. Retail Media Channel π
Amazon's Dominance:
Amazon leads retail media, used by 76% of respondents.
Its data collection capabilities give it an edge regarding audience reach and targeting.
Purchase Data Access:
Retail media's access to customer purchase data makes it an attractive alternative to third-party cookies.
Marketers prioritize sales as their key success metric in retail media.
4. Display Advertising Channel πΊ
Impression-Based Measurement:
Marketers aim for impression-based measurement to increase brand recognition.
Programmatic site ads have brand safety concerns, while direct-sold site display ads offer control but limit reach.
Email newsletter ads may see increased interest in a cookie-less future.
5. Ad-Supported Streaming Video Channel π¨βπ»
Importance of Impressions:
Impressions are a critical success metric, helping shift TV ad dollars to streaming.
Platforms aim to provide impression data to lure advertisers away from traditional TV.
YouTube dominates with its extensive reach, and watch time is a key success metric.
Challenges Across Platforms:
Media cost is a top challenge on all platforms except Amazon Freevee and Pluto TV, where lack of scale is the primary barrier.
π Top reads
Ketel One owner offers $285 mln for Dutch gin maker Lucas BolsΒ ~ 9 October 2023, Reuters
Wanda Fish Raises USD $7M in Seed Funding To Accelerate Pilot Production of Cultivated Bluefin Tuna Β ~ 9 October 2023, PR Wire
Customer Engagement Solutions Market to grow by USD 11.60 billion from 2022 to 2027Β ~ 7 October 2023, Yahoo Finance
PepsiCo Looks To Instacart Investment To Fuel Direct-Store-Delivery Growth ~ 4 October 2023, CGT
Zappos is growing its relationships with businesses like Delta and Chewy via a safety footwear program ~ 10 October 2023, Modern Retail
HTE Job Board- Get Your Dream Job With a Clickβ¨πΌ
Welcome to the HTE Job Board. We connect talented individuals with exciting career opportunities. Browse through our latest job listings and find the perfect match for your skills and aspirations.Β
Brand Marketing Specialist
FontainebleauΒ
Las Vegas, NV 89105
Sr Product Manager, HCP Digital Marketing
Horizon Therapeutics
Deerfield, IL
Marketing Project Manager β Events, webinars, and roundtables
NationwideΒ
Austin, TX 78722
Email Marketing Strategist
Evergreen CertificationsΒ
Eau Claire, WI
So thatβs a wrap-up!!!
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